
The cashiers at my local Rite Aid typically welcome people when folks come into the door. Often, that leads to customers saying back, “How ya doing?” And this one Rite Aid employee often says, “Living the dream!” And it makes people laugh every time.
This isn’t said with a deflated tone but with a silly, connectional one. She’s really connectional generally. She and I have joked around a number of times.
This small thing really invites people into more conversation, and I’ve both received it and watched people have more conversation with her afterward. It turns into a relational moment between people, not a transactional one. And I admire that.
–Renee Roederer